
|
Home
About Us Our Range
Samples
Favours
Table Plans
Ordering
Info
Contact Us
Links
|
Information
- Terms & Conditions
|
Y
Samples
Y
How to Order
Y
Designs
Y
Payment
Y
Delivery
Y
Cancellations
Y
Errors & Returns
Y
Complaints
Y
Data Protection
Y
Feedback
|
|
Samples
Samples can be ordered from the
Samples page. If
you live local, arrangements can be made for you to visit us, or for us to
come to your home to show you the range. If you have a design in mind,
then please discuss this with us, as a bespoke design is possible. A
quotation can then be given. See our
Bespoke Design page of special designs
already commissioned.
Quotations are valid for a period of
6 months.
|
|
How to Order
To discuss and confirm your
requirements, please contact Sue at 020 8597 2999. Alternatively you can
email the name of the design, colours and quantity you require to
info@cherishedbyyou.co.uk. Following this
a detailed quotation of your order will be sent to you.
Each invitation, order of service or
place card can be made from a choice of card colours. All our designs can be
adapted to suit most colour schemes.
Click Here
to download an example sheet of some of the available fonts and general card
sizes.
To save you the time and effort of
writing names and addresses on your envelopes, we can supply this service
for you. See the Options
page for details.
It is strongly advised that all items
are ordered at the beginning for the following reasons:
Certain items and
materials may be altered or discontinued by the supplier;
Certain handmade papers
and cards are dyed in batches, and each batch can vary significantly.
There is NO minimum order value,
however, remember to order sufficient invitations for extra guests or the
odd mistake when writing them out. We may be able to offer a discount when ordering
high quantities of individual invitations. Always ask
for a quotation.
Following receipt of your order,
proofs will be sent for your confirmation. The order will not proceed
until signed proofs are returned. The client is responsible for carefully
checking each item for errors and inaccuracies. Any alterations after
signed proofs have been received, may incur additional charges. For Order of Service cards, we realise
that the insert information may not be sorted out at this time, so only
the card proof will be agreed at this stage. Orders can take approximately 6 weeks to
complete after proofs have been received back - although size of the order
and current demand may affect this, therefore please bear these timescales
in mind when placing an order. An estimated completion date will be
confirmed to you on receipt of your order - every effort will be made to
fit in with your timescale. 'Cherished By You' reserve the right to
decline an order if previous order commitments do not allow.
Any orders placed to 'Cherished By You',
are on the understanding that these terms and conditions have been read,
understood and accepted. To place an order, please download our
Wedding Stationery Order Form, complete
and post back to us with your deposit.
|
|
Designs
©The copyright of all designs remain
the property of 'Cherished By You', and may not be copied, in full or in
part, under any
circumstance.
You are responsible for obtaining
permission for printed reproduction of any material, poems, hymns, songs
etc, that are requested. You therefore indemnify 'Cherished By You'
against any action brought against it for breach of a third parties
copyright.
Click Here
to download an example sheet of some of the available fonts and our card
sizes.
All items are individually crafted by
hand, therefore not every item will be identical, and there may be a
slight variation. All products are subject to the availability of
materials - sizes. colour and embellishments can be changed at any time -
slight colour and shade variations of card, print and embellishments may
occur.
|
|
Payment
Once proofs have been agreed, and you
decide to proceed with the order, a deposit of 50% is required. The
balance of the order is required just prior to dispatch of the items. If
your order has split delivery dates, then the balance for each part will
be required before dispatch.
Payment can be made in Pounds
Sterling, by postal order or cheque, made payable to 'Sue Hollick'.
Receipts will be sent for all payments made. You can also pay online with
your credit cards using PayPal. The PayPal shopping basket will calculate
your balance and your details will be kept secure using the PayPal
process. We will receive email notification of your payment.
Prices are subject to increase
without prior notification, although this does not apply to current orders
and written quotations.
|
Back to top of page!
|
|
Delivery
Postage costs vary with each order,
and this cost will be added to your quotation. The main wedding stationery items
will be sent
via
a main courier service or Royal Mail Special Delivery - next day delivery (by 12 noon), and includes
compensation. All items will be packed carefully. Local deliveries will be made in person.
Samples are sent by Royal Mail standard 1st class post.
Any damages which have occurred
during delivery, must be reported immediately, and within 48 hours of
receipt. You must keep all packaging as that may be required in the event
of a claim.
|
|
Cancellations
Any monies paid, are non-refundable,
should an order be cancelled.
|
|
Errors & Returns
In the unlikely event that an error
has occurred, please notify us as soon as possible, and within 7 days of
receipt of your order, so that it can be
corrected with immediate effect. Any errors made by me will be rectified
free of charge. However the cost of any errors on your behalf must be
borne by you. Therefore, please make sure you check your requirements and
the proofs very carefully.
There are no refunds offered on
surplus invitations, order of services, place cards, Thank You cards, RSVP
cards, Save the Date cards and favours.
|
Back to top of page!
|
|
Complaints
Hopefully this would not be necessary,
however, if for any reason you have a complaint, please contact me at the
earliest opportunity, so every effort can be taken to resolve the issue.
|
|
Data Protection
Any personal information given will
be held in the strictest confidence and will not be passed onto any third
party for any reason, without your prior written consent. See also our
Privacy section.
|
|
Feedback
If you have any comments regarding
this web site or about our service in general, then please email me at
feedback@cherishedbyyou.co.uk
Back to top of page!
This site is hosted by
Namesco Limited.
© All images
and designs on this site are copyright - 'Cherished By You' 2005-2008. |
| |
|